Yelp's Class Action Lawsuit

Popular review site Yelp was hit with a class action lawsuit today for unfair business practices in an alleged extortion scheme. Kevin Pereira talks to Greg Weston, founder of the Weston Firm suing Yelp, to learn more about their case.

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Category:

Science & Technology

Tags:

• Kevin
• Pereira
• Yelp
• Greg
• Weston

[LifeOnTheFly]

Yelp needs to be brought down by a darn good hacktivist. Just like the good hacktivists who reportedly brought down Wikileaks in the beginning of the Wikileak affair. And just like the bad hacktivists who brought down PayPal, Visa and Mastercard. (Not that I'm fond of those three...just sayin'.) People what I'm talking about is a good, old fashioned denial of service attack or a zombie attack. Are you listening Mr. or Ms. Hacktivist?

[MommyShaveYourHead]

@turkeys666

"You are aware that this is how people support a family, how they pay there bills? What do you get out of it (by writing bad reviews) ???"

It's ridiculous for the consumer to automatically apply unconditional love 2 each & every small business just because that business is a small business. Or because it's a mom and pop operation. Thats dumb. You talk like youve never heard of a snake oil salesman and/or a snake oil saleswoman!! You talk like a snake oils sales person yourself.

[JamesPerez55]

S.B.O. Yelp contacted me1/2 hr after my first negative went live on the site.

"We'll fix your Negative, delete them, create positives & show currently filtered positives for $299 per mo. They offered an Ad of my own business on my page."

Shocked w/ tears. Advised if I didn't pay Yelp will place competitors ads adjacent to my neg. reviews on my page. Today I have 6 total reviews, 3 filtered positives. I didn't PAY my page has my competitors promo ads. My opinion: Its Blackmail. = {

[partyspecialists]

@BelleRocheJewelry Yelp is crap and soon will be shut down

[partyspecialists]

Jeremy Stoppelman is a little prick who's company will fall soon for not listening to people who run companies we asked yelp to remove bad reviews and they filter out the good reviews and refuse to delete the account

[BelleRocheJewelry]

You are missing the point. Yelp removes good reviews so a small business appears to be bad when it is not. Their review filter creates an unfair and unbalanced picture of the business.

[ngolimit2]

Thanks to the internet, I can remain anonymous. Because I just want to tell you guys that I used to work for a big review company. And if you want the negative reviews out of your review page, you can pay them, and they will "filter" them out. Almost no one will see them, as the Filter link is very small, at the bottom of the page, and requires users to enter a Captcha.

[AsRxTherapeutics]

I just opened a small business and this is spot on! All of my reviews have been filtered. Luckily I don't have any bad reviews but thank god that I don't! All of my reviews, which all of them are positive, have been filtered out! What is the point of using them if they screw you like this. there is nothing you can do about this at all!

[blacklion1798]

last comment: there should be a fucking review of YELP on yelp. lol. 2 stars for being kinda sorta useful but mostly a pain in the ass. plus a high percentage of people don't know what they're talking about and if you know restaurants you can kind of tell what you're getting into just through intuition and looking around anyway.

[blacklion1798]

so basically every time yelp fucks them over that costs them ten to twenty bucks per person like me who also was considering possibly not going and never showed up, once or twice a week, week after week after week. sorry for the serial post.

[blacklion1798]

p.s. i LOVE this restaurant, go there at least once or twice a week, but i almost never went bc of how yelp is filtering mostly five star reviews of their place about as frequently as i now go there! once or twice a week

[blacklion1798]

cont: i wanted to see MY review so i went to the filtered ones. ALMOST EVERY SINGLE ONE WAS A 5 STAR REVIEW. *LITERALLY*. and these were the majority of this struggling business's reviews. yelp is doing them wrong, and doing me wrong in fact. i want my review to be seen. it means a lot to me.