HealthLine: Information Access for Community Health Workers in Developing Regions

http://www.cs.cmu.edu/~healthline

The HealthLine project focuses on information access interfaces for oral ("low-literate") community health workers (CHWs) in under-served regions. The CHW calls in with a regular phone and speaks with an automated system in her local language, and through a conversation, accesses the health information she needs.

In this video from the field, we show the training process for a CHW, and how having a local facilitator is crucial to the success of high bandwidth communication.

This work was done by researchers from Carnegie Mellon University (Pittsburgh, USA) and Health and the Health and Nutrition Development Society (Karachi, Pakistan). This work has been funding by Microsoft Research, the Siebel Scholars Foundation, the Pakistan-US Science and Technology Cooperative Program, and USAID. The video recordings show a user study we conducted in Umarkot, Sindh.

Category:

Science & Technology

Tags:

• CMU
• HANDS
• HealthLine
• Speech Recognition
• Dialog Systems
• ICTD
• ICT4D
• SLT4D