Arc Premium

Arc Premium provides a professional attendant operator console interface, designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform.

It offers a wealth of advanced features that help organizations dramatically improve call answer speed, reduce call wait time and generally improve the caller experience.

Key features * Intelligent call routing * Intuitive user interface * Enhanced, synchronized directory * Simple administration * Resilience options * Integrated call recording * Click-2-Dial from any application * Integration to Cisco and Microsoft presence * Text messaging to Cisco IP telephones * IP telephone display directories * Performance & quality management tools

Category:

Science & Technology

Tags:

• Cisco
• Unified
• Communications
• Attendant
• Console
• Manager
• CUCM
• call
• routing
• Resilience
• operator
• console

[ITExpert10]

This looks like a great product so much better than everything else in the market,Cisco are very lucky to have these guys writing software for them,beats the competition!

[atrainlopez]

That is one heck of an improvement over what Cisco had and leaps ahead of other vendors solutions.