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'CrackBerry' addicts lament BlackBerry RIM outage

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Uploaded on Oct 13, 2011

BlackBerry addicts can't get enough of their precious smartphones, which they refer to as "CrackBerries."

Customers from Europe to Africa panicked when a data outage hit BlackBerry's RIM network Monday.

Service disruptions spread to the Americas on Wednesday.

Is there something more sinister to blame than a tech glitch? Perhaps Android has something to do with it.

With the iPhone 4S hitting stores on Friday, will Blackberry's ongoing woes see users' patience finally run out?

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