NVQ Level 2 Health & Social Care Unit 21 Answers
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Uploaded by nvqanswerscom on Jun 27, 2010
Unit HSC21 Communicate with and complete records for individuals - All Questions Answered.
Talking and listening to people you care for is a central part of your daily work. This includes: * listening to people's concerns and answering them * receiving or passing on information * offering emotional support to people you care for.
This unit looks at looks at various important points about communication in a care setting. The subjects will include finding out how a person prefers to communicate, how you can listen more actively and how body language affects our conversations.
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