Symantec Altiris Client Management Suite with 2010 Intel Core vPro processors

Sean Waddell, Product Manager at Symantec, demonstrates how IT can remotely connect to and repair a PC based on a 2010 Intel Core i5 vPro processor, even though the user disabled the network adaptor in the Operating System. As part of this demonstration, he talks about the integration of 2010 Intel Core vPro processors with KVM Remote Control and Symantec Altiris Client Management Suite. He shows how the combination allows IT to "get behind the user's keyboard-video-mouse (KVM)" through all PC states without leaving their chair and see what their users see - even when the Operating System "blue screens" or "black screens," is starting-up or shutting down.

Category:

Science & Technology

Tags:

• Intel
• KVM
• Remote
• Control
• vPro
• Symantec
• Altiris
• Client
• Management
• Suite
• Symantec_Vision
• server_remote_control
• KVM_data_switch
• Intel_Core_vPro
• Intel_vPro_technology
• remote
• fix
• remote_repair
• repairing_PC
• NIC_Disabled
• OS_blue_screen

[Pissed001]

Wondering the same thing myself.

[channelintel]

@Pissed001 This method uses 3G SMS protocol to communicate with the hardware directly.

[lancyld]

how does this thing work means the laptop wasnt on the internet then too how could you control it

[BSZanatsu]

To much controle and WILL be taken advantage of.