To hear more from Robert, visit his blog at http://community.ca.com/blogs/itil/default.aspx. For more information about CA Technologies' approach to ITIL visit http://www.ca.com/ITIL. What does a swagman and an ITSM Evangelist have in common? A common language that can be used to communicate the value and delivery of IT with the business. Has your understanding of ITIL been a common IT language with the business when it should be that of the business.
Listen to the singing evangelist and rate him on the possibility of auditioning for American Idol.
Dude, you should mind your hats "dags".
6988738A 1 year ago