SOFTPRO Paperless Signing in Banking

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Uploaded by on Mar 25, 2009

Handling paper requires a lot of time and money, and capturing information from paper into an electronic format is extremely error-prone. For a lot of processes within financial institutions, there is just one reason why paper is still in use: For the sole purpose of capturing handwritten signatures.

There is now a successful way to integrate handwritten signatures into an electronic document workflow. In the banks branches customers sign on a signature tablet - e.g. the increasingly popular SignPad eSignio. Their signatures are digitized throughout the writing process and linked together with the signed electronic document. Both signature data and document content are then stored using encryption. Encrypted documents are transferred straight into the electronic archive where the signature can be verified automatically on demand.

The payment processing department benefits as well. If the customer sends in a classic paper-based transaction form, the signature image can be automatically verified with the static part of the signature reference data set captured from the signature tablet. So through this process, paper is gradually being phased out from the document workflow.

This solution is established for example at one the second largest savings banks in Germany - Berliner Sparkasse. Visit the SOFTPRO webpage www.softpro.de/doc to download the case study.

(Note: The video is without narration as it is usually used as a video for training purposes in a lot of different languages)

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