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Uploaded on Feb 9, 2011
Much more at http://www.getsatisfaction.com - We interviewed Helen of SoMa's Eden Plaza Cafe, affectionately called "Honey Sweetie Baby" by her loyal customers. Watch the video to learn more about how Helen has managed to keep her business thriving for 18 years, how she deals with negativity, and her advice for other businesses that want to love their customers.