T-Mobile Sidekick Outage $100 Not LIkely for Prepaid Customers

This is my phone call with T-Mobile customer support trying to find out what they are going to do for prepaid customers in regards to the great sidekick outage of 2009.

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[darwincollins]

As of Nov 3rd 2009. The $100 has not gone out yet to customers since tmobile has not given up on the data restoration efforts. Most of my contacts have been restored, but, its still a wait for the notepad / todo /etc.

[andrewcp]

Yeah, and it seems that very few people will get the $100, because they've been able to restore almost everyone's contacts. They aren't going to give it out for other types of data loss.

[smartdownloads]

yo when will we get this 100 dollars? and can we get 2 cause i have a sidekick and my dad we both lost our shit so do we get 200 dollars? (NOT PREPAID)

[andrewcp]

If you had significant data loss they will send it to you in a couple of weeks. If they were able to recover your data, you won't get it.

[JustBrian88]

dang, that sucks....

[andrewcp]

I wasn't expecting this video to be done processing so soon, but yeah, Contract customers will most likely be getting a $100 gift card of some kind and most of them have pretty much already received a $20 credit on their bill because they shouldn't have to pay for data when the service isn't working, but they aren't being so nice to prepaid customers, I guess.

[xdominitalianx]

Thank Microsoft for this one. ...

Word ive been a tmobile prepaid customer for years with sidekick

[jacobsladder375]

Cancel Service........

[seth1852]

I got my $100 dollar gift card from t-mo on Monday...

Im sure others have as well...

[darwincollins]

If so, that sux for me. Most of the data that I really needed back were in the NotePad, Todo, and Calendar.

Last I talked with them, they said that they are continuing to work on their restore efforts.

[smartdownloads]

so i should call them right and see if my data comebacks and if it not dolla dolla bill yal?

[milofonbil]

Thank Microsoft for this one.