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CHARTER Customer Service HELL!!

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Uploaded by on May 18, 2009

This is what happened when I tried to call Charter Internet customer service today. They ask whether you want RESIDENTIAL OR BUSINESS. When you select RESIDENTIAL they ask you if you want ENGLISH or SPANISH. When you select ENGLISH they send you back to the RESIDENTIAL/BUSINESS menu in a neverending cylce of futility!!!!

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This video is a response to The Cable Scam
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  • thanks for using youtube

  • Can always say AGENT.

  • @ji553r there's no fee to cancel your service as long as your not in a 24 month price garantee...

  • i feel u i have charter and i cannot stand them...is there a fee for canceling? if so what happens if i dont pay it?

  • They are all legit! ...and it doesn't matter what happens if you press zero. This is a publicly traded company. This is a perfect example of how these companies try to "keep the traffic down." And there is nothing funny about it. Charter's product is sub-standard and should not be used if you have an alternative.

  • HAHAHAHAHAHAHA!!! this one is legit. that's hilarious. what happens if you push zero though?

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