Portland/Vancouver 2-1-1 - Get Help Finding Help in the Economic Crisis

The Portland/Vancouver Metro Area 2-1-1 Call Center has seen an increase in calls from first time callers. The economic crisis has triggered a jump in calls from those seeking social services for the first time. KPTV/FOX 12 (Portland, OR) films the 2-1-1 call center and speaks with the Exec. Director, Jeri Shumate and a regular 2-1-1 caller from Portland, Kay.

2-1-1: the easy-to-remember phone number that connects people in need to community resources.
• Calls are answered by Certified Information and Referral Specialists—trained, caring professionals who will assess callers needs.

• Portlands 2-1-1 call center is nationally accredited.

• Calls are confidential, anonymous and free.

• Telephone interpreters are available to help in more than 170 languages.

• 2-1-1 is available in the Portland metro area and throughout Southwest Washington

• 2-1-1 is available: Monday-Friday, 8am-8pm

• If 2-1-1 is not available from your phone, please use 503.222.5555 (Oregon) 1-877-501-0252 (SW Washington)

• Search the 2-1-1 database on-line: http://www.211info.org/

Please test your offices phone for 2-1-1 dialing capability. PBX-type phone systems may need to be programmed internally. Contact 2-1-1 for more details.

Category:

Nonprofits & Activism

Tags:

• 2-1-1
• 211info
• Portland
• Vancouver
• Social Servies
• non-profit
• helpline
• call center
• economic crisis