Malcolm Gladwell: What we can learn from spaghetti sauce

All this talk about spaghetti sauce is making me crave spaghetti with some very chunky sauce.

What a waste of time. What a douche.

oh... that was a surprising ending for me because i was waiting for him to say "see, we don't have any idea what will make us happy"
but hey, his conclusion was also interesting and much more obvious

Wow. I wish I had the last 18 minutes back. Redundant and redundant some more.

I just listened to "Blink" audio book, and now I am thinking too much about things that used to be natural. He is an interesting man

i fail to see the profundity in this, if there is any to be seen.

ok. so some guy figured out that america likes chunky spaghetti sauce.

gladwell tells somewhat interesting stories that claim to be profound illustrations about something or other. much of these lessons could be stated in a simple paragraph. an entire book isn't necessary.

it's more about the messenger than the message. it's more about churning out books one after another than about really conveying information.

It was more than that. He's preaching that if you want to make the best product, you have to realize that it's not a SINGLE product that will satisfy the masses, but a group of equal-but-different products. He's speaking about food products, but it's probably true for whatever items you wish to produce.

It's a better way of thinking about your products if your goal is to maximize customer satisfaction (and make money).

This man is brilliant, all his books are amazing.

Are you saying that he's a mediocre generalizing populist at both?

See Steven Pinker's review of his latest book in NYTimes.