Dr. Tony Alessandra on Your Competitive Advantage
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@beautifulpak Thank you!
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excellent. i like this guy. i wish he was my professor. hes funny n explains really good
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This should be a standard, not a competitive advantage. It is so sad when customers have to deal with employees who are angry with their boss, job, life. It also really irritates me when the CSRs mis-hear you (account #, etc) and then tell you that you're WRONG. It doesn't matter if the customer read you a fortune cookie, you don't condescend them.
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Les Brown and Dr Tony the best speakers in the world
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It's a really good lesson! I'm curious that what's the name of top 2 airline?
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Great lesson
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amazing. I love your talking style..
EgyptianScream 2 years ago
Thanks!
TonyAlessandra 2 years ago
Love watching Doc Alessandra's presentations. He is one of the best!
bcanada006 2 years ago
Thank you!
TonyAlessandra 2 years ago
Great message, we need this
tuneman1958 2 years ago
Thanks Tuneman!
TonyAlessandra 2 years ago