IIR Interview - Damien Mu talks about recent advances in banking technology and its impact

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Uploaded by on Aug 11, 2011

Joining me today is Damien Mu, Chief Distribution and Marketing Officer, AIA Australia who is speaking at IIR's Retail Financial Services Forum 2011 taking place on 27--28 September 2011 in Sydney.

1 -- What have been the major recent advances in technology in banking and what has been the impact?
2 - How can IT be considered as a business partner rather than just a stakeholder?
3 -- Is the benefit of being first to market now being outweighed by second mover advantage?
4 -- How would you rate customer driven technology vs a "build it and customers will come" approach
5 -- What can the retail financial services sector learn from other industries?
6 - You're speaking at IIR's Retail Financial Services Forum 2011 taking place on 27--28 September 2011 in Sydney, what will you be focusing on in your presentation?

Website: http://www.retailfinanicalservices.com.au
Contact: +61 2 9080 4090
Twitter: http://www.twitter.com/iirfinance
Linkedin: http://www.retailfinanicalservices.com.au/linkedin

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