Contact Center: Implementation Best Practices
Loading...
Loading...
222
views
Loading...
67 videosDreamforce 2010 Sessions: General Success- 58:35
The Service Cloud for Retail Financial Servicesby salesforce480 views
- 2:13
Salesforce.com: Service Cloud - Call Center Demoby salesforce20,912 views
- 1:00:02
Creating Compelling Services Experiences in Healthcare and Life Sciencesby salesforce274 views
- 57:15
Roadmap to 100% Recurring Revenue Performanceby salesforce306 views
- 1:03:08
ICMI: Proven At-Home Call Center Best Practices and Strategiesby salesforce245 views
- 57:40
Connecting the Cloud: Integration Best Practicesby salesforce331 views
- 55:21
The New Self-Service: From Call Deflection to Embracing Customer Communitiesby salesforce386 views
- 8:59
Call Center Today Training Video Transition Phrase Role Playing.wmvby CallCenterToday1,193 views
- 56:10
Best Practices for Managing Financial Intermediaries in Salesforceby salesforce294 views
- 56:29
Self-Service Portals for Consumers, Enterprises, and Partnersby salesforce346 views
- 59:55
Salesforce and CIC: Complete Customer Service Integration in the Cloudby salesforce223 views
- 1:04:34
Welcome to the Future of High-Volume Call Centers: New Service Cloud Consoleby salesforce474 views
- 58:33
Chatter: Distraction or Revolution for Financial Services Firms?by salesforce303 views
- 1:02:48
ICMI: Call Center Operations 101by salesforce398 views
- 56:36
Knowing and Serving Your Best Customersby salesforce332 views
- 1:00:40
Hands-On: Delivering the Service Your Customers Need with Entitlementsby salesforce758 views
- 59:11
ICMI: Repositioning the Value of the Call Centerby salesforce196 views
- 53:37
How to Drive Revenue from Your Contact Centerby salesforce157 views
- 53:01
Ready, Set, Go: Implementation Best Practicesby salesforce721 views
- 49:57
The Top 10 Critical Service Metrics You Need to Knowby salesforce256 views
Link to this comment:
All Comments (0)