Email Management

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It is an accepted fact that corporate email includes business records or in certain circumstances, controlled records. CRs are usually records with privileged information such as social insurance numbers, loan numbers, credit card numbers etc. An email retention policy informs employees what email needs to be archived and for how long.
As much as 75 per cent of a companys intellectual property is housed within its messaging system. And a recent study by Osterman Research found that the majority of us dont want to reinvent the wheel every time were working on a new message more than 90 per cent of email users refer to old email when composing new email. An archive offers a company access to a rich repository of corporate knowledge through an easy-to-use search interface.
Your policy for how email and IM will be used and retained by your company should be developed with input from across the organization. Give IT, legal, HR, compliance, customer relations, and administrative departments a seat at the policy planning table and make sure international divisions of the company have a voice, too.
The drive to archive and manage email has been fueled by three key trends:
The worldwide explosion in email and instant messaging (IM) usage
According to independent market research firm The Radicati Group, the average corporate email user sends and receives a total of 133 messages per day, one-quarter of which are sent with attachments. And despite concerns over its management and use, enterprise IM adoption is also heating up, driven by its immediacy of use and the benefits of group collaboration. As demand grows, email management will be mission critical to any business operation.
The increasing storage requirements of corporate email users
As more graphics-rich forms and documents are sent as email attachments, average email message sizes are rapidly rising. The average corporate email user sends and receives roughly 16.4 MB of data per day, and that figure is expected to exceed 21.4 MB by 2010. Email management becomes increasingly important in managing vast amounts of data.
Regulatory compliance requirements
An increasingly litigious environment surrounding the use and storage of email and other messaging data has affected companies in virtually all industries. Failures in finding, saving and sharing emails are bedeviling large and small litigants, undermining their credibility with judges and affecting the outcome of high-stakes trials, writes Don Clark in The Wall Street Journal. New federal rules have reinforced companies obligations to produce electronic evidence, which has exploded in volume as emails replace phone calls and other business communications. Regulatory compliance further drives the need for efficient email management.

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Science & Technology

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• email management
• email archive
• email retention
• archiving solution
• archiving emails