AmessagetoHPsupport1.wmv

This soldier in Iraq had an HP printer which quit working. He contacted HP tech support for help to fix it. HP told the soldier that he would have to pay them for the advice. Watch this 60 second video for
his response to them.

I don't know how many folks will end up seeing this but HP customer relations probably wish they had helped him out or even sent him a new printer.

Category:

People & Blogs

Tags:

• HP
• Printer
• Iraq
• Soldier
• automobiles
• prank
• accident
• crash

[WarKingRoy]

Their printers used to be good years ago, but other printers these days are better, I think. Not to mention cheaper. I did have an HP laser printer for many years, till it died suddenly, and it worked very well. But now I have an Epson.

I do, however, really like my HP laptop, think it is better than most other laptops I checked out.

[HikaroTakayama]

@Huckydoo: I think it has something to do with buying stuff from the lowest bidder......

[ahermes12]

This is not the reason we are loosing the war. The reason we are loosing is because of our strict rules of engagement and the Taliban's unlawfulness. We are not allowed to shoot anybody who is unarmed and doesn't pose as a threat. If we do then there are murder charges. The Problem: The Taliban know our rules of engagement and use it against us. If we shoot them before they pull out a gun then out soldiers have murder charges and if they pull out a gun before we shoot them then we die. There.

[rockinar]

No wonder we are getting our ass kicked over there. Capt. Crybaby can't even hit a printer from 15 feet with a SAW. He needs to spend less time browsing Facebook and printing pictures of his fat girlfriend and more time behind the trigger.

[stinklove]

I understand the frustration. It seems that all these huge electronic cooperations make billions and not only charge you to fix a product out of warranty... Which is understandable, but they charge just yo talk to them. Whether I agree with that or not... This is America with capitalism where a business can charge and do whatever they want. They aren't treating just u like shit, they treat us all equally like shit. I know this because I have been in your situation. Should the company give u spe

[SolusArmatura]

@aconceredperson Don't fret too much Civie. The ammo he fired doesn't cost that much. Ammunition is bought in bulk. Aged ammo is disposed of due to increased chances of it causing jams and misfires, so I see using this ammunition for some "Target practice" is a better alternative then just throwing it away in the future due to it not being used, which happens A LOT. This has nothing to due with why the war costs so much. I'd advise doing some research into the subject.

[htoval]

printers normally do work well in the desert. I was deployesd for a year in the Kuwait desert and our printers performed well even with the sand. The ploblem was the HP printer.

[Huckydoo]

If he is using this for work, why aren't our tax dollars paying for something a bit more reliable? I guess paying for things/people that don't work is kind of our thing.

[aconceredperson]

I am more concerned about the bullets he is putting in that thing. We the hell are we paying for bullets to be used in the way? No wonder we are spending millions of dollars in this war!! They are using the material in the wrong way and wasting stuff!!

To bad your printer thingy didn't work...get over it, and stop wasting my money to pitch a fit!

[dmimcg]

dude, your printer is in the middle of a friggin SAND PIT. WTF. Printers don't work very well in the middle of Fning IRAQ.. SO YOU BRING AN OFFICE PRINTER TO IRAQ, WHAT A DUMBSHIT YOU ARE . IT'S NOT HP'S FAULT THAT YOU'RE A MORON. NO WONDER WE ARE LOSING THE WAR.

[snommaf]

Yes! Best Buy had to send my computer back to HP. Was gone for two months. They couldn't duplicate the problem that Best Buy had and I found with it! My computer still crashes!!