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Wie die ERGO Versichungsgruppe AG ihre Produkte mit Salesforce Ideas verbessert

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Uploaded by on Jul 21, 2010

Christian Radtke, Leiter CRM, erklärt wie die ERGO Versichungsgruppe AG Salesforce Ideas nutzt, um von 15.000 Aussendienstmitarbeitern Kunden-Feedback zu erhalten und damit die Versicherungsprodukte noch besser auf die Kundenbedürfnisse anpassen kann.

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