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Customer service strategies from a hospitality industry leader- Jim Burns, JW Marriott 6/7/10

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Uploaded by on Jun 7, 2010

http://www.malcolmoutloud.tv Roadblocks and pitfalls to delivering good customer service- Real life advice and strategies from a hospitality industry leader. Jim Burns, General Manager, JW Marriott Grande Lakes Orlando

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News & Politics

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  • This interviewer needs to learn how to NOT talk over people. This interview is a fail.

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