xRM Case Study: Spenta Consulting

Software Firm Quickly Builds Competitive Public Sector Portal Solution.

Many municipal and regional governments lack the resources needed to build and maintain e-government portals. To help these organizations, Microsoft® Gold Certified Partner Spenta Consulting built the Citizen Service Platform (CSP) core framework, now available as open-source software, by using the xRM business application framework. Spenta Consulting also created the full-featured CSP Citizen Portal Extended Edition solution, which takes advantage of xRM to meet unique public sector requirements like citizen case management, accessibility compliance, and secure e-forms. By taking advantage of xRM resources, Spenta Consulting was able to save 50 percent of the development effort required for relationship management aspects of the project.

Category:

Science & Technology

Tags:

• xRM
• XRM
• Framework
• Microsoft
• Dynamics
• CRM
• Microsoft Dynamics
• Microsoft Dynamics CRM
• application
• platform
• custom
• development
• industry apps
• vertical apps
• line-of-business
• ISV