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British Airways: Crew Community Forums

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Uploaded by on Oct 7, 2008

Interview with one of the gold winners of the 2008 Intranet Innovation Awards, sharing their use of forums to improve customer service and drive day-to-day process improvements.

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  • Allen Huish

    Your Information where exactly into the point.

    Very well.

    I am Flight ATtendant from British Airways. With kindregards.

    NANCY 25000

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  • Well done Allen - and I love the dramatic musical soundtrack that James added!

  • Nice one Allen !

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