Upload

Loading icon Loading...

This video is unavailable.

Lisa Buyer, The Buyer Group, on Twitter damage control 101 at SES New York 2009

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to add ClickZ's video to your playlist.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to like ClickZ's video.

Sign in to YouTube

Sign in with your Google Account (YouTube, Google+, Gmail, Orkut, Picasa, or Chrome) to dislike ClickZ's video.

Loading icon Loading...

Loading icon Loading...

The interactive transcript could not be loaded.

Loading icon Loading...

Loading icon Loading...

Ratings have been disabled for this video.
Rating is available when the video has been rented.
This feature is not available right now. Please try again later.

Uploaded on May 21, 2009

Greg Jarboe, SEO-PR, interviews Lisa Buyer, President and CEO, The Buyer Group at SES New York 2009 about a Twitter damage control case study. Lisa describes the story this way: one of her staff members tweeted about a blogger who posted a negative post about one of their clients. The staff member demanded the name of the blogger. The blogger reacted negatively and hours later a story appeared in Google and Google news about how someone was trying to hire The Buyer Group and had a bad experience. Lisa says she later contacted the blogger to notify her that this was not part of The Buyer Group's corporate culture and apologized. The blogger took the story down. More info on The Buyer Group at www.thebuyergroup.com

Loading icon Loading...

Advertisement
Loading...
Working...
to add this to Watch Later

Add to