San Francisco has recently launched the 3-1-1 phone service for the city.
This video is an overview of how it works, with an emphasis on the technology needed to integrate a call center with a learning database.
This video was produced and edited by Brett Sileo, shot by Rich Bartlebaugh and Greg Burk.
It originally aired on SFGTV's award-winning series "City In Focus."
there's my daddy :)
starlite146 3 years ago