On 16 October 2009 the Commission hosted an event to launch a new guide - Working Better: A Managers Guide to Flexible Working.
This clip is an introduction speech by the Commission Chair, Trevor Phillips.
The guide is designed to help business managers discover and implement innovative working methods which improve productivity and customer service, save money and enable employees to balance their work and personal lives.
You can read more about the Working Better project at www.equalityhumanrights.com/workingbetter
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