Nick Drake-Knight presents his compelling argument that in most B2C environments Training Doesn't Work. He challenges business leaders and fellow HR professionals to accept the truth no-one dare say - that the Emperor is wearing no clothes - and business training, on its own, adds little value. He contends that without a meaningful and pragmatic mechanism for sustainability of new learning, organisations are kidding themselves that training programmes offer anything other than marginal (if any) ROI. Training is wet mud on the wall - it leaves a little sediment, but most slides off immediately. Nick introduces Continue & Begin fast coaching, now used by global brands as the preferred method to sustain excellence and stimulate continuous improvement in B2C environments.
www.ndk-group.com
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