In this Community Management Crib notes video I discuss the changing state of community management, and what opportunities and challenges lay ahead for this young science.
I cover the history of community management, it's early leaders and innovations, and how the science of understanding and growing collaborative behavior is solidifying and changing with the advent of new technologies, social norms, and cultural challenges. I also cover the direct business opportunities for harnessing this new science, and some of the risks and pitfalls associated with it.
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Be sure to follow me on Twitter at http://www.twitter.com/jonobacon and check out my blog at http://www.jonobacon.org
Also check out my book The Art of Community at http://www.artofcommunityonline.org and on Twitter at http://www.twitter.com/artofcommunity
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