DEPUTADO PAULO PIMENTA - Teleatendimento Call Center

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Uploaded by on Mar 11, 2009

Deputado Federal Paulo Pimenta (PT-RS) fala sobre as propostas para a nova lei do Teleatendimento no país. Autor de projetos que regulamentam os Serviço de Atendimento ao Consumidor (SAC), Pimenta denunciou na Cãmara os excessos cometidos pelas empresas concessionárias do Serviço Público.

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