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How to upgrade your Three phone online.

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Published on Sep 12, 2012

As a Pay Monthly phone customer, when you're nearing the end of your contract with us, we offer you an upgrade. This means you get to choose a new plan and a new device on Three. In this video, Mark shows you how to upgrade your phone and price plan online using your My3 account.

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Uploader Comments (three)

  • Kim Jong-Un

    Kim Jong-Un 1 month ago

    Hi,I'm into two months into my 24 month contract (One Plan) with my Samsung S3, is there anyway I can upgrade to the new S4 when it is released, e.g returning my phone and extending the contract?

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  • three

    three 1 month ago

    Hello, you'd need to call us to ask whether this would be possible, and then we'd look into how long you've been with Three, whether you can upgrade early and how much this would cost. You can find all the details on our Upgrades Support page.

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    in reply to Kim Jong-Un (Show the comment)
  • fastnfuriousinnit

    fastnfuriousinnit 8 months ago

    After I click on 'phone and contract' it just says " you can upgrade by going into a 3store" and it doesn't even tell me what I can upgrade to or cost etc. so what's the point of this web site if it just tells me to go to a store?

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  • three

    three 8 months ago

    Hi, do you have a SIM with us? Unfortunately SIM customers can't upgrade online. But if you go a 3Store they'll be able to take you through your options.

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    in reply to fastnfuriousinnit (Show the comment)

All Comments (6)

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  • Topdoginuk

    Topdoginuk 8 months ago

    I've recently got a iPhone 4S on the 'One Plan' that gives unlimited internet access, so I can watch Youtube on my mobile. This is great because, Three allows me to tether it to my iPad 3 via the phone (iPad much easier to see as my sight is getting worse!). It works great, esp as we are away in Motorhome much of the year.

    I wonder how much it'd be to get the iPhone 5 as an addition or, new contract. It's out today. Would prefer a iPad Mini cellular though!

    Thanx 4 info on upgrading later.

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  • Steve Whittle

    Steve Whittle 8 months ago

    Thanks Mark. You make it sound so simple.

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