2011 VolunteerManagement- Karen Gallagher Burt

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Uploaded by on Apr 14, 2011

Karen Gallagher-Burt
Volunteer Program Supervisor -- Distress Centre Calgary

The Distress Centre needs a solid volunteer pool of approximately 150 committed and highly trained volunteers on the crisis lines 24 hours a day. It is Karen Gallagher-Burt who leads this challenge. She oversees the mentorship and relationship building with and relationship building with volunteers to keep them engaged, connected and to ensure that their experience is a memorable one. She also ensures that they are properly trained and constantly evaluated to continue raising the bar and skill development of the volunteer pool. Karen makes volunteers feel valued and ensures their concerns are managed. She is an excellent leader who is driven, sensitive to peoples' needs, and knowledgeable when it comes to dealing with challenges and decisions.

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  • Way to go Karen. Congratulations. We can't wait to tell Omar about your award tonight when he'll call us tonight. He is in Montreal right now volunteering with Justin Trudeau's campaign for the upcoming federal election. We would like to thank you again for supporting him to win the Leader of Tomorrow Award last year. It keeps him volunteering.The award helped him get elected as the Vice President-Adminstration of Carleton's RRRA. Best regard and more power to all of you at the Distress Centre.

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