Effective Questioning and Listening Video 5: Service First Video Library

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Uploaded by on Oct 13, 2008

How to precisely detect
customer´s needs, desires and
expectations. Skills to ask
questions, active listening and
confirm understanding.

  • likes, 6 dislikes

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  • well damn do you expect him to go out and kill a cow!? j/p but what else can he do? He could look anyway but if he doesn't have any he doesn't have any. But he could suggest a recipe.

  • Sorry to read that, This video is a short demo of the complete video, this is a demo, the complete one has 25 minutes, a power point presentation, leader guide and a participant guide. I will upload more videos about this subject. Thank you!!

  • the acting is good. But it didnt help me in a way. That figures why your rating is just 2 stars.

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