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Uploaded by PirateCaptainsGuide on Dec 28, 2008
This 4-minute excerpt from A Pirate Captain's Guide to Leadership discusses how and when to apologize, and explains the six stages for making a graceful and effective apology.
Howto & Style
Standard YouTube License
Interesting and informative. Book sounds very useful in today's work setting.
FattChance 3 years ago
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Interesting and informative. Book sounds very useful in today's work setting.
FattChance 3 years ago