We decided on ShoreTel after an extensive review of a number of phone systems. We had at that time an Avaya solution, it was really ending life and we had to decide what to do with it. So we selected 3 top candidates. Those top candidates were Avaya, ShoreTel, and Cisco. ShoreTel was kind of a dark horse, we didn't know a lot about them, but as they came in and did their demonstration we found that they had a compelling story.
Honest appraisal, fair evaluation of leading VoIP phone systems; very compelling testamony of Shore Tel's solution.
YouKemo 2 years ago