The Correct Way to Make an Emergency 999 Call

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Uploader Comments (DorsetFire)

  • "Do you want me to stay on the phone...." I thought the advice was "get out, call us out, stay out!" or has that been replaced?

  • @andrewboyle1 your comment is entirely correct, our advice is always get out, stay out and dial 999. However, this film is aimed at children who could be frightened, so the operator would offer to stay on the phone for reassurance. We would offer them safety guidance to ensure they are not in a dangerous location and away from smoke. If they are unable to leave the property the operator would automatically remain on the line passing fire survival guidance until the arrival of the fire engine.

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  • hello

  • What a very 'dry' and 'calm' conversation, we all know its really like this "HELP MY HOUSE IS ON FIRE" *screaming down the phone*

  • very interesting y put it on youtube though we want funn stuff not saftey!!

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