Yamaha Motif ES8 damaged due to FedEx poor handling

**edit** After a second followup to say what the heck is going on with my case, they're like "oh we already sent you a rejection letter --and i quote-- 'due to Pictures'"

what about my several pictures did they not like??? and I sent the link to this video. *ROAR*

To FedEx:
this is in regards to FedEx Case#: 1106 8295 82
owner: Priscilla K. Yen

Please see loose and raised keys on the lower left end of the keyboard, due to poor handling.

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Entertainment

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• DSCF2936

[napcz]

That video made me ILL. Hope that it is resolved and fixed- and playing beautiful music. So was it FedEx' fault, or the vendor? Whichever one... SHAME on them!

My ES8 had 2 keys punched down during transit, but I was lucky enough to fix it immediately.  This is my all-time favorite studio gear. I basically use it exclusively. Bless the ES8; instant vintage.

[dream8girl]

ya it is my fav too~ itz my baby!!! i love it more than the XS but maybe i just say that cuz the XS is unaffordable at this pt =P

YAH i am still angry at it and FedEx wont pay for the damage, but I got a quote saying like $200 or so for 5 keys, but i think most the cost comes from opening it up... then from labor time... not really per key...

everytime i see a FEDEX truck now, i get angry. "due to pictures" ... WTF

[yannthekeys01]

hi, i had the same accident with my motif es8 handled by ups. It's very imple to repair: just open the 2 sides and all the bottom screws. Then you just have to move the hammers to the right places

[dream8girl]

Thanks for the input! I'm a bit terrified to open it up... I sent a followup to the claim a few days ago to FedEx... it's been months and no response.

[GrumpyTurtleV]

Wow... I hope you get your claim. I'm trying to get an ES right now too since the XS is out of reach for me right now.

[dream8girl]

Hi, did you get your ES? Try ebay maybe? It's discontinued, but I'm sure you'll be able to get one. Good luck!!!!

[dorkdoll]

pillocks this poor organ is need of seiruos surgery it is nearly totalled i weep for you best of luck

[MrDollarhyde]

Must of come like that from shop/warehouse

[aaron12345432]

I know how you feel. I just got a Korg 588 and the lowest a, d, and e are unplayable. on top of that the key response of ALL the keys below f3 is weird and clunky. i will be fucking PISSED if the korg repair center cant fix it.

[Mysta26]

Wow, I work for fedex and normally I wouldn't think twice about 1 pack damaged when you look at the big picture and the amount of volume we see per day. There are so many variables that come into play. When I saw the photos, I was ashamed and I hope you are able to resolve. Sometimes I see synths comin in and being a musician myself I do my best to handle with extreme care. Sorry that others don't use the same method.

[skepticalinquier]

Hope you can fix. Motif ES 8 is a true classic and a musical instrument in even amateurish hand plays wonderfully!

[BoxFreshNikes]

MOTIF ES 8 and damaged from FedEx.. Id be SOOOOO pissed =|

[yannthekeys01]

don't worry it's very easy and it only takes 10 minutes.

[GrumpyTurtleV]

oo nooo, I realized that all I wanted was to play the piano. So I settled for a 400$ used digital haha.