What to do after being hacked - World of Warcraft (WoW) / Battle.net

Blizzard Customer Support Videos
This video will show you what to do after your account has been compromised

You can enable subtitles in various languages by clicking the CC button under the video.

Please remember that the most important layer of the account security is anti-virus software. To learn more about this, please visit:
EU: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=29142
US: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=30812

For more information please visit one of the following links:

EU:
Account Security website: http://eu.battle.net/en/security/
Email form: http://battle.net/support/ticket/submit
Account Recovery page: https://eu.battle.net/account/support/account-recovery.html
WoW - Account security: General tips (video): http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/2/nW6SytPikDM
How to request help in-game (video): http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/0/6bTfkP_h3Hk
Contact Account & Payment support by phone: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210
Support articles: http://eu.blizzard.com/support/index.xml?locale=en_GB&gameId=11

US:
Account Security website: http://us.battle.net/en/security/
Email form: http://battle.net/support/ticket/submit
Account Recovery page: https://us.battle.net/account/support/account-recovery.html
WoW - Account security: General tips video: http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/2/nW6SytPikDM
How to request help in-game (video): http://www.youtube.com/user/BlizzardTutorial?feature=mhee#p/u/0/6bTfkP_h3Hk
Contact Billing & Account services by phone: http://us.blizzard.com/support/index.xml?locale=en_US&gameId=11&rootC...
Support articles: http://us.blizzard.com/support/index.xml?locale=en_US&gameId=11

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World of Warcraft was Rated T For Teen by the ESRB.

Category:

Gaming

Tags:

• world of warcraft
• wow
• blizzard
• official
• support
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• diablo
• starcraft
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• login
• password
• virus
• restore
• piraté
• piratage
• gehackt
• gestohlen
• cuenta
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• comprometida

[Tenecto]

11 Rogues dislike this.

[Tarquillentte]

Damn! I sent a ticket to them, and in few hours they answered! Awesome work guys, keep the wheels turning. It is a joy playing a game so well managed.

[MRJCMASTERR]

I hate hackers! :(

[TheTrueM3ga]

what to do after got hacked? get a life

[Chewyone007]

What to do after being hacked?

Break down into tears.

[ps3gamer544]

i've sent ticket after ticket i still havent got my account back

[BaDitO2]

why chris metzen didn't voiced this? he voiced half WoW and i love each of his voiced charckters

<3

[FierceCookie]

I called them after my account got hacked. Want to know what happened? It went to a horse farm in america, and it took me ages to get level 80. fuck you hackers.

[Craldom]

This really worked thanks u very much Blizzard i followed the steps and logged back the today and all my stuff was sent to my in-game inbox ! =) Tyvm Blizz So happy:))

[Paskahousuish]

What should i do, my account is locked and i can't use it. I can log in at Battle.net but i can't add any playtime or play game?

[bashbro69]

@MrDator1234 call blizard with your CD-Keys ready

[MrDator1234]

They have Changed my Email :( help