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The 'Mom Test' for Website Usability Testing with Matt Bailey

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Uploaded by on Jul 21, 2008

Matt Bailey explains the simplicity of usability testing to make sure that a site is easily navigated by someone who is not familiar with your site or business. Assign a specific task for the test subject to complete. Then observe them and have them talk about completing the task.

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Science & Technology

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Standard YouTube License

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  • Any reminder that helps keep things simple and accessible to all possible users is a good thing.

  • It always fascinates me how different people take different routes through the same website. As you say, a business owner or web designer knows how to navigate their way around, but others might just find it confusing. Great tip.

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