Matt Bailey explains the simplicity of usability testing to make sure that a site is easily navigated by someone who is not familiar with your site or business. Assign a specific task for the test subject to complete. Then observe them and have them talk about completing the task.
Any reminder that helps keep things simple and accessible to all possible users is a good thing.
Grinbath 8 months ago
It always fascinates me how different people take different routes through the same website. As you say, a business owner or web designer knows how to navigate their way around, but others might just find it confusing. Great tip.
MarvicWebDesign 3 years ago