Kailash from HTC Support India recommended that I perform a factory reset for my HTC Incredible S. This is how it is AFTER the Factory Reset - as you can see, hardly an improvement. The phone is borderline useless now - touches rarely register where they are supposed to, swipes hardly work. Certain keys on the keyboard UI are impossible to press!
See detailed description of problem here: http://youtu.be/kANVkc-Sk74
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