During this video I am speaking from memory. Communicating for Results: A Guide for Business and the Professions,328.
0:08 Here, I am using the Greek style of greeting the audience and talking about the event. Harvard Business Essentials: Business Communication, 81-82.
0:12 I am using humor to gain the audiences attention. Harvard Business Essentials: Business Communication, 111.
0:33 Avoid putting your hands in any one position and leaving them there Guide to Managerial Communication: Effective Business Writing and Speaking, 149.
1:13 Put your audience in the hot seat so they will pay attention. Harvard Business Essentials: Business Communication, 111.
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