Paul Clarke at Digital Public Services workshop

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Uploaded by on Mar 15, 2010

Paul Clarke facilitated the workshop hosted by Consumer Focus, in London on March 15 2010, to explore to explore how to ensure that the consumer interest is placed at the heart of the design and delivery of digital public services so that they are more efficient, accessible and better quality.
He reflects on themes that emerged during the morning.
Background here http://socialbysocial.net/group/digitalpublicservices

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