Social Media Week Toronto - Feb 9, 2011. During the SMWTO Stratus Wines food pairing event, I had the chance to chat w/Chef Bangerter about how they use Twitter. He shared an awesome story about how an unhappy patron Tweeted their displeasure while still at thier table, he saw it on his smartphone in the kitchen and was able to respond immediately with a solution sent to the table and Thanks/gift publically on Twitter
Link to this comment:
All Comments (0)