The Art of Negotiating - Clip from the DVD

The Art of Negotiating - Clip from the DVD

Making Sure Both Parties Win!

John Alderton and Penelope Keith

The dramatic sequences in this Art of Negotiating video powerfully demonstrate the techniques participants can learn and apply to reach a win-win result every time.

Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, her housekeeper and the local builder. She tries, unsuccessfully, to resolve her problems by arguing and by buying peace. George (John Alderton) comes to her rescue by teaching her the four stages of a successful negotiation: preparing, discussing, proposing and bargaining.

The programme explains:
How to use if and then successfully
How to recognise concessions by reading signals
How to minimise your own concessions

Who could benefit?
Managers and supervisors
Individuals who need to negotiate
Staff and union representatives

Key learning areas
Both parties must move towards win-win
The are four phases in negotiation: prepare • discuss • propose • bargain
All negotiations use the same skills
Planning ahead and setting targets
Open realistically and dont concede without gain

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Education

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[SatchmoSings]

Not a very good clip; people can and do make mistakes; I'm sure there are other times when the garage found some stuff that was cheap 'n' easy to fix; it's happened to me personally, both ways.

yes, the garage sometimes makes a mistake that costs me but then they also do stuff that saves me; it all comes out even in the end; you're dealing with human beings, for goodness sake.

[k8nairne]

AWESOME!