Succeeding in the Thank-You Economy with Gary Vaynerchuk

The world of business is coming full circle. The rise of the Internet and the empowerment of the common consumer has created a fundamental shift in how businesses are expected to behave. To take advantage of this opportunity, businesses will need to look backwards and scale the caring their grandparents' businesses exhibited toward their customers or watch their competition pass them by. Join us for a thought-provoking and entertaining session with Gary Vaynerchuk, one of the industry_s leading voices in social customer support and a New York Times best-selling author.

Category:

Science & Technology

Tags:

• social roadmap
• service cloud
• dreamforce 2011
• social enterprise
• crm
• cloud computing
• salesforce.com