Great Interview with Shep Hyken at ParaFest '09
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5:05
Shep Hyken's Moments of Magic™ at ParaFest '09by ParatureInc1,212 views- 6:17
Customer Service Book: The Cult of the Customerby shephyken1,342 views
- 2:44
Customer Service Training Tip - How to Create Customer Confidence by Shep Hykenby shephyken2,418 views
- 4:58
Shep Hyken closes his speech with card trick!by shephyken4,999 views
- 3:29
Customer Service Tip - Keeping Customer Service Fresh by Shep Hykenby shephyken322 views
- 2:23
Customer Service Tip - How To Deal With Unreasonable Customers by Shep Hykenby shephyken190 views
- 1:55
Customer Service Training Tip - Starting Over by Shep Hykenby shephyken2,473 views
- 2:07
ParaFest '09 Highlight - Parature Users' Conferenceby ParatureInc113 views
- 2:21
Customer Service Tip -Seven Reasons Why You Should Develop a Customer Service Cultureby shephyken1,081 views
- 1:53
Communication Steroids Christmas Giftby CommunicateSteroids191 views
- 2:18
Customer Service Training Tip - How to Handle Customer Complaints by Shep Hykenby shephyken1,794 views
- 1:30
Customer Service Tip - How to Ask the Extra Questions by Shep Hykenby shephyken207 views
- 5:47
Sheila's Famous Most Requested, Frank the incredible cab driver storyby sheilamurraybethel301 views
- 8:39
Keynote Speaker-Customer Service Speaker: Micah Solomon on customers and loyalty buildingby keynotespeakermicah3,309 views
- 2:56
Customer Service - Customer Preferencesby shephyken751 views
- 6:21
Shep Hyken Amazing Customer Service Taxi Cab Story by Customer Service Speakerby shephyken144,046 views
- 6:22
CAB Driver - Serviceby contentmanager100239 views
- 1:41
Customer Service Tip - Getting Employees Engaged in Customer Service by Shep Hykenby shephyken166 views
- 2:08
Interview with Tony Hsieh, Zappos CEO, at ParaFest '09by ParatureInc2,852 views
- 1:45
ShipServ Customer Interview: Tidewaterby ShipServYT862 views
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