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Customer Service Award Interview with Michael Brandon of Safelite AutoGlass

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Uploaded on Feb 20, 2012

Safelite AutoGlass annual customer service award winner Michael Brandon shares what it means to him to provide customer delight. Michael has been a technician at Safelite for more than 5 years in Greenville, South Carolina. In 2011, he received more than 175 completed customer satisfaction surveys from customers. None have rated him unsatisfactory. In fact, those that would recommend his work is an impressive 99.6 percent.

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