5 Ways to Improve Collections & Recovery Results

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Uploaded by on Dec 21, 2009

How can collections departments and agencies get better results in todays economy? FICO has outlined 5 steps that have helped businesses see tremendous results, such as a 12% improvement in roll rates and a 36% improvement in right-party contact rates. Darcy Sullivan interviews Lynne Labrador, Senior Director of Solution Management, in this FICO Tech Talk.

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