eCommerce Dev Day - Pete Shlaefer & Manish Shah, Rapleaf

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Uploaded by on Jun 10, 2011

Pete Schlaefer and Manish Shah of RapLeaf demo a custom application that incorporates real-time data from their store of email addresses and is built on their open-standards-based API. With this app, they are able to turn chat between a customer and an agent into a revenue-generating opportunity for a LivePerson customer.

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