OTRS - Intro to OTRS

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Uploaded by on Mar 27, 2009

A short introduction into otrs and some of it's major benefits. In this video, a short demonstration of locked tickets, customer issue tracking, and customer channels of communication, should help to start solving the puzzle of OTRS.

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Science & Technology

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License:

Standard YouTube License

  • likes, 5 dislikes

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Uploader Comments (diginin1974)

  • nice to hear, I have taken the water sounds out of most of the remaining videos.

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  • Good tool - think we will be using it but have to say the music taste is nought but odd ;)

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