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Uploaded by jaffejuicetv on Jan 9, 2011
2010 was a year full of P.R. disasters, nightmares and kerfuffles.So how do you avoid P.R. crisis communication snafus in 2011 and beyond? And how should you respond when they do happen?I have a better idea: don't be evil! Don't get into the position in the first place.
News & Politics
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