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Air Canada - Smarter Planet Leadership Series Video

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Uploaded on Aug 9, 2011

View the Leadership Series Web Portal for Air Canada:
http://ibm.co/p8SG5U
Visit the Leadership Series Landing Page for all stories:
http://ibm.co/oGi5KN

Air Canada: Smart is...innovating the customer travel experience

Interviewees:
Patrice Ouellette -- Air Canada, Director, Customer Solutions & Innovation
Rob Ranieri - IBM, Travel & Transportation, Global Business Services Division

Case Study link - http://www.ibm.com/software/success/c...

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